Terms of Service - Al-Mithaq Institute

Welcome to Al-Mithaq Institute

These Terms of Service ("Terms") govern your use of the Al-Mithaq Institute website and online learning platform (the "Service") operated by Al-Mithaq Institute ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1 Acceptance of Terms

By creating an account or using our Service, you confirm that:

You are at least 18 years old or have parental consent
You have the legal capacity to enter into these Terms
You will comply with all applicable laws of the United Arab Emirates and your country of residence
You will use the Service only for lawful purposes

2 User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

Maintaining the confidentiality of your account password
All activities that occur under your account
Notifying us immediately of any unauthorized use of your account
Ensuring your account information is up to date

3 Course Enrollment and Access

Lifetime Access: Unless otherwise specified, paid courses include lifetime access to course materials.

Course Updates: We may update course content periodically. You will have access to all updates at no additional cost.

Personal Use Only: Course access is for your personal use only and may not be shared, resold, or transferred.

Download Restrictions: Unless explicitly permitted, downloading course videos for offline viewing is prohibited.

4 Payment Terms

Pricing: All prices are listed in AED (UAE Dirhams) unless otherwise specified. Prices are subject to change without notice.

Payment Methods: We accept major credit and debit cards, and instalment payments through Tabby. All payments are processed securely.

Taxes: Prices may not include applicable taxes. You are responsible for any applicable taxes in your jurisdiction.

Currency Conversion: If paying in a currency other than AED, your bank may charge conversion fees.

5 Intellectual Property

All content on our platform, including but not limited to courses, videos, text, graphics, logos, and software, is the property of Al-Mithaq Institute or our instructors and is protected by UAE and international copyright laws.

You may not:

Copy, distribute, or modify any content without written permission
Use content for commercial purposes
Remove any copyright or proprietary notices
Create derivative works based on our content

6 User Conduct

You agree not to:

Violate any laws or regulations
Impersonate any person or entity
Upload viruses or malicious code
Harass, abuse, or harm other users
Spam or send unsolicited communications
Attempt to gain unauthorized access to our systems
Scrape or copy content using automated means

7 Refund Policy

We offer a 30-day money-back guarantee on all paid courses. For complete details, please refer to our Refund Policy.

8 Disclaimers

The Service is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the Service, including but not limited to:

The accuracy or completeness of course content
The results you may obtain from using our courses
The uninterrupted or error-free operation of the Service
The compatibility with your devices or software

9 Limitation of Liability

To the maximum extent permitted by law, Al-Mithaq Institute shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

11 Changes to Terms

We reserve the right to modify or replace these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our Service prior to the change becoming effective. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

12 Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@almithaqinstitute.com

Address: Al-Mithaq Institute, Dubai, United Arab Emirates

Phone: +971 4 XXX XXXX